Thank you for shopping at Clickcartplace! We want you to be completely satisfied with your purchase. Please review our Refund & Return Policy to ensure a smooth experience if you need to make a return or request a refund.
Eligibility for Returns:
- You may return products within 7 days of receiving your order.
- Products must be unused, unopened, and in their original packaging to be eligible for a return.
- To be eligible for a return, the product must be defective or damaged during shipping. We do not accept returns for change of mind or incorrect order placed.
How to Return an Item:
- Contact Us: Please reach out to our customer service team at [email protected] within 7 days of receiving your order. Include your order number and details about the product you’d like to return.
- Return Authorization: Once we receive your request, we’ll provide you with return instructions.
- Packaging: Ensure the item is carefully packed in its original condition with all included accessories, manuals, and packaging.
- Shipping: The customer is responsible for the return shipping cost. We recommend using a trackable shipping service to ensure the return reaches us safely.
Refund Process:
- After the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, a refund will be issued via the Cash on Delivery payment method used at checkout. Please note, shipping fees are non-refundable.
- Refunds are typically processed within 7-10 business days after we receive the returned product.
Non-Returnable Items:
- Items that are damaged due to misuse or improper care.
- Items that are used or altered in any way.
If you have any questions regarding our Return & Refund Policy, please contact us at [email protected].
